Warranty Management Overview

Every serial-tracked piece of gear you own may carry a manufacturer, extended, or third-party warranty. Warranty Management keeps those policies in one place so you always know what is still covered, what is about to lapse, and what has already expired — before a repair bill lands on your desk.

Why Track Warranties?

  • Cost savings — claim free repairs on gear that is still under coverage instead of paying out of pocket.
  • Fewer surprises — see at a glance which policies are close to their end date so you can renew in time.
  • Asset lifecycle decisions — know a unit’s remaining coverage when deciding whether to repair or retire it.
  • Clean records — keep provider names, policy numbers, coverage terms, and a full renewal history for insurance and audits.

How It Works

Warranties attach to individual stock items (serial-tracked units), not to a product in general — so each physical unit keeps its own policy, dates, and renewal history. A single stock item can hold more than one warranty (for example, a manufacturer policy plus an extended one).

Each warranty carries these details:

Field What it holds
Warranty Type The category — e.g. Manufacturer, Extended, Third-Party
Provider Name Who honours the coverage (e.g. the manufacturer or an insurer)
Policy Number The provider’s reference for the policy
Start Date / End Date The coverage window
Coverage Details Free-text terms, inclusions, and exclusions

Warranty Types are set up once in Settings and reused across every warranty. You can also create a new type on the fly while adding a warranty. See How to Configure Warranty Types?.

Warranty Status at a Glance

Rentablez works out a status for each stock item’s latest warranty and shows it as a colored badge:

Status Meaning
Active The policy is in effect and not yet near its end date.
Expiring Soon Still active, but the end date is within the next 15 days.
Expired The end date has passed.
No Warranty The stock item has no warranty on record.

There are no push or email alerts for expiring warranties. “Expiring Soon” is a badge and a filter tab on the dashboard — check the dashboard regularly (or filter to Expiring Soon) to stay ahead of renewals.

Two Ways to Work with Warranties

There are two entry points, and they do slightly different jobs:

1. The Warranties Dashboard

Open Warranties from the main menu (route /warranties) for a searchable, paginated list of every stock item and its latest warranty status. From here you can:

  • Filter by All, Active, Expiring Soon, or Expired using the quick tabs.
  • Search by asset tag, name, or serial.
  • Add Warranty to any stock item via a global search box.
  • Open the Warranty Timeline to see every warranty on a unit and its renewal history.
  • Renew a warranty from the row’s Actions menu — this option appears only when the warranty is Expiring Soon or Expired.

See Using the Warranties Dashboard.

2. The Inventory Warranty Side Panel

Open a stock item from Assets > Inventory and use its Documents & Warranty side panel to add, view, and delete that unit’s policies directly — this is the only place to delete a warranty. To correct a warranty’s details, delete it and add it again; to renew one, use the Warranties Dashboard. Add and delete actions require the assets.write permission.

See Manage Warranties on an Asset.

Permissions & Access

  • Managing Warranty Types in Settings (create, edit, delete) requires the settings.write permission.
  • Adding, editing, or deleting warranties on a stock item requires the assets.write permission.

Getting Started

  1. Set up your Warranty Types so every policy has a category to file under.
  2. Add a warranty to your high-value stock items.
  3. Check the dashboard’s Expiring Soon tab regularly and renew policies before they lapse.