Why Enquiries Matter?
Not every customer who contacts you is ready to book. Some are checking prices, others are comparing options. Rentablez gives you a place to track all of these conversations as Enquiries — separate from your confirmed orders — so you always know what’s a confirmed deal and what’s still a maybe.
How It Works
Create an enquiry when a customer reaches out. Add the equipment they’re asking about and their dates — Rentablez checks availability instantly. Generate a quote and share it while they decide. When they confirm, convert it to an order in one click and the equipment reserves automatically.
Not Sure They’ll Book? — Keep It as an Enquiry
An enquiry sits in the list with an Open status. It doesn’t reserve equipment or affect your inventory — it’s just a record of the conversation. This keeps your confirmed orders clean and prevents phantom reservations from eating into your availability.
Customer Said Yes? — Convert to an Order
Once the customer confirms, Rentablez converts the entire enquiry — equipment list, dates, pricing, discounts, and notes — into a confirmed order in one click. The enquiry status changes to Converted to Order and the new order opens ready for the next step.
Lost the Deal? — Track It Too
If a customer decides not to proceed, you can mark the enquiry as lost and note the reason. Over time, this builds a picture of where deals fall through so you can act on it.